Our equipment specialists are available Monday–Friday, 8am–6pm CT — and by email any time.
(888) 281-6047
Monday–Friday, 8am–6pm Central Time. For technical support, have your order number and machine serial number ready.
support@cratermaxxequipment.shop
We respond to all emails within 1 business day. For urgent matters, please call.
1200 Harbor Bay Pkwy, Suite 300, Alameda, CA 94502
Note: This is our corporate mailing address. Machine pickup is not available at this location — all orders ship by freight.
Available by phone and email for all customers — for life, at no charge. Have your order ID and machine serial number available when calling.